Privacy Policy

 

Introduction

This privacy statement describes how MackTak Mart (“MackTak”) collects and uses the personal information you provide on our Web site: www.MackTak.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

MackTak has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements  including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program covers information collected through this Web site, www.MackTak.com. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at sales@MackTak.com.   If you are not satisfied with our response you can contact TRUSTe here.

 

Notification of Privacy Policy Changes

We may update this privacy policy to reflect changes to our information practices. If we make any change in how we use your personal information we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

Information Collected

We collect the following personal information from you

•             Contact information such as name, mailing address, email address, phone number.

•             Billing Information such as credit card number, and billing address

•             Preferences Information such as product wish lists, order history, marketing preferences

We use this information to

•             Fulfill your order

•             Send you an order confirmation

•             Send you requested product or service information

•             Respond to customer service requests

•             Administer your account

•             Send you a newsletter

•             Send you marketing communications

•             Administer contests and sweepstakes you entered, and notify you if you won

•             Respond to your questions and concerns

 

Choice/Opt-Out

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at marketing@MackTak.com

 

Email-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address.  We will automatically send your friend a one-time email inviting him or her to visit the site.  MackTak stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. 

Your friend may contact us at orders@MackTak.com to request that we remove this information from our database.

Chat

We use a chat feature to assist you with customer support, questions regarding your order or help when placing an order.   If our chat feature is offline we will collect your name and email address so that we may reply to your request. We collect name and email address in order to be able to answer to your inquiry as soon as possible

Information Sharing

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

•             as required by law such as to comply with a subpoena, or similar legal process

•             when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,

•             if MackTak is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information,

•             to any other third party with your prior consent to do so.

 

Links to Other Web Sites

Our Site includes links to other Web sites whose privacy practices may differ from those of MackTak. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

 

Blogs

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

To request removal of your personal information from our blog or community forum, contact us at marketing@MackTak.com.   In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

 

Customer Testimonials/Comments/Reviews

We post customer testimonials/comments/reviews on our web site which may contain personally identifiable information.  We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. To request removal of your personal information from Testimonials or comments please contact us at orders@MackTak.com.

 

Updating, Correcting or Deleting Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by emailing our Customer Support at, orders@MackTak.com or by contacting us by telephone or postal mail at the contact information listed below. 

 

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at orders@MackTak.com.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. 

 

Security

The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at orders@macktak.com.

When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).

 

Cookies and Other Tracking Technologies

We may use cookies, for example, to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

Our partners, affiliates, tracking utility company, service providers use cookies to make it easier for you to navigate our site, in order for you to use the shopping cart, etc. The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy policy.  We do not have access or control over these cookies.

 

Web beacons

Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.

 

Widgets

Our Web site includes Social Media Features, such as the Facebook Like button [and Widgets, such as the Share this button or interactive mini-programs that run on our site]. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

 

Contact Information

You can contact us by writing or email us at the address below:

MackTak

124 West 36th St

New York, N.Y. 10018

No Walk-ins allowed

orders@MackTak.com

Tel: (+1) 347-337-9277